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Lemi AI — a voice concierge your guests can simply talk to.Take a look →
thinkingstoneAPPLIED INTELLIGENCE

Voice-first artificial intelligence

Technology that listens before it speaks.

We build intelligent, intuitive systems that understand context, accent and intent — so the people you serve get an answer, not a menu tree.

Start a conversationExplore our services

Why ThinkingStone

Less like a tool. More like a conversation.

01

Voice-first by design

Not a chatbot with speech bolted on. Every system starts from how people actually ask for things — interruptions, accents and all.

02

Built for real operations

Requests become routed tasks, live queues and clean handoffs to the team that delivers them. Intelligence that reaches the floor.

03

Your data, your rules

Permissions, deployment choices and human review considered from the first conversation — not retrofitted before launch.

What we do

Two ways we build intelligence with you.

A voice AI product line of our own, and a build practice for the teams who want a system shaped entirely around their business.

Product

Voice AI Solutions

Enterprise-grade voice agents that hold a real conversation — understanding context, handling complex requests and acting on them across your systems.

  • Natural speech understanding across languages and accents
  • Live task routing into the teams that fulfil them
  • Integrates with the property, clinical and retail systems you already run
  • Human escalation built into the flow, not bolted on
See Lemi AI

Practice

StartupForging

Our applied-AI build practice. Custom AI systems shaped around your business knowledge, strengthening the tools you already use and shipping products of your own.

  • Custom AI systems grounded in your business knowledge
  • Connected operations and thoughtful workflow automation
  • Prototype to production as a hands-on build partner
  • Focused products built, launched and grown with you
Visit StartupForging

Featured product

Hospitality, with a human voice.

Lemi AI is a B2B voice concierge for hotels. Guests ask the way they'd ask a person — book a spa, order to the room, extend a stay — and Lemi answers instantly, then routes the work to the right team.

  • Answers guest requests around the clock, in their own language
  • Understands context, accents and multi-step requests
  • Upsells experiences and services at the moment of intent
  • Turns every conversation into a tracked operational task
Talk to us about Lemi

40+

Languages supported

Hindi, English, Mandarin, Spanish and more

80%

Less front-desk load

Calls, requests and room service handled automatically

30%

More repeat bookings

Driven by personalised, well-timed offers

Intelligence across industries

Different worlds. Shared possibilities.

Hospitality

More personal stays. Smoother operations.

Healthcare

Less administration. More time for people.

Retail

Better experiences, from question to checkout.

Enterprise

Connected knowledge. Confident decisions.

From idea to everyday impact

A short path to something real.

  1. 01

    Discover

    We start with one focused use case and a clear, measurable outcome.

  2. 02

    Prototype

    A working conversation in front of real users, early enough to change.

  3. 03

    Build

    Production systems wired into your tools, your data and your rules.

  4. 04

    Evolve

    Flexible foundations that grow with your workflows and your team.

Humanising the way businesses speak

Your next conversation. Let's build it together.

Tell us where the conversations break down. We'll show you what listening well can do.

Start a conversationSee what we build