A Day in the Life of a Guest Using Lemi Voice Assistant: 24/7 Effortless Hospitality

With global travel making a strong comeback, many guests are returning to hotels after years away—only to find that the experience has transformed. What used to require phone calls to room service or in-person concierge visits can now be done instantly and seamlessly.

Enter Lemi Voice Assistant—a smart, AI-powered in-room companion designed to make every moment of a hotel stay smoother, smarter, and more enjoyable. Let’s take a look at how Lemi transforms the experience of a guest using it for the very first time.

2:00 PM – Arrival and Room Customization
After checking in, the guest steps into a comfortable room—but finds it a bit too warm and quiet. On the bedside table sits Lemi Voice Assistant. With a simple tap to select their language, the device plays a personalized welcome message from the hotel.

Using voice commands or the touchscreen, the guest adjusts the air conditioning and asks for some jazz music. No searching for remotes or calling staff—Lemi makes it easy to customize the room environment instantly.

4:00 PM – Finding the Perfect Restaurant
After unpacking, the guest gets a craving for Japanese food. A quick Google search pulls up places too far from the hotel.

Frustrated, the guest turns to Lemi. Within seconds, Lemi recommends a top-rated Japanese restaurant just around the corner. Because it’s powered by a smart knowledge graph tailored to the hotel and its surroundings, Lemi delivers more relevant, location-aware results—far beyond what typical web searches can offer.

5:30 PM – Multitasking with Ease
As the guest gets dressed for dinner, he asks Lemi for a weather update. With rain in the forecast, he requests an umbrella—directly through the device. Room service delivers it in minutes, showing how Lemi’s voice-enabled requests integrate smoothly with the hotel’s operations.

8:00 PM – Relaxing After Dinner
Returning from dinner, the guest uses Lemi to browse hotel amenities. He finds an available spa appointment and books it right away. Unlike other hotel devices that only display info, Lemi is connected to TMS Pro—the hotel’s internal task management platform—allowing guests to take real action, not just view options.

Later, the guest orders a post-spa dessert and requests it dairy-free due to his intolerance. Lemi remembers this preference, ensuring the kitchen gets it right the first time.

8:00 AM – A Personalized Breakfast Experience
The next morning, Lemi wakes the guest with an alarm. Not in the mood to head downstairs, he orders breakfast through the assistant. He realizes he forgot to mention his dietary restriction—but when the meal arrives, the system has already swapped out dairy items based on his earlier request.

Thanks to Lemi and TMS Pro, guests don’t have to repeat themselves—preferences are saved, service is consistent, and every interaction is effortless.

10:00 AM – On-Time for a Scheduled Tour
Running behind for a scheduled tour, the guest asks Lemi for directions. It provides the meeting point’s location and estimated travel time. Without needing to call the front desk, he books a taxi through Lemi, and it arrives within minutes—getting him where he needs to be, hassle-free.

The Lemi Advantage
From the moment a guest enters the room to the time they check out, Lemi Voice Assistant delivers personalized, real-time service through intelligent, AI-powered convenience. With deep integration into hotel systems and a user-friendly interface, Lemi transforms ordinary hotel stays into personalized, stress-free experiences.